30-Day Risk-Free Trial and Money-Back Guarantee

You have 30 calendar days from the date of your original purchase to return a MOON UltraLight product under our 30-Day Risk-Free Trial. If you are not completely satisfied with your purchase, please contact MOON through our website's Contact Page to obtain a Return Authorization (RMA) number within this 30-day period.

Once you've received an RMA number, you are responsible for shipping the product back to MOON at the address we will provide to you via email.

After we receive the product, a refund will be processed. Please note that MOON will not issue refunds for returns without an RMA number or for those sent back after the 30-day trial period has expired. Be sure to keep all receipts and delivery confirmations for your records.

Refunds may take up to two billing cycles to appear on your credit card statement.

For returns due to defects in manufacturing or workmanship, please refer to the MOON Warranty policy.