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You have thirty (30) calendar days from the date of your original purchase to return a MOON UltraLight product. The MOON UltraLight product carry a 30-Day Risk Free Trial. If you are not completely satisfied with your purchase, you must contact MOON via the website Contact Page to obtain a return authorization (RMA) number within 30 days of the purchase date. Once an RMA number has been assigned to you, you are then responsible to ship the product back to MOON at 3310 W Braker Ln., BLDG II STE 300 #655, Austin, TX 78758. Once the product has been received by MOON, a credit will be issued. Please note that MOON will not issue refunds for orders that are returned without an RMA or are returned after the 30-Day Risk Free Trial period has expired. Please keep all receipts and delivery notices on file. For refunds, please allow up to two billing cycles for the credit to appear on your credit card statement.
Please refer to the MOON Warranty for any returns due to defects in manufacture or workmanship.
UltraLight 2 has a dynamic new processor, upgraded touch controls, a new on/off button and is now brighter than ever. Visit the UltraLight 2 Discover page to learn more.
To have us check your card balance, click on 'Card Balance on the Help Center page, fill out your information, and send you your balance.
Yes. You can redeem another gift card during checkout.
Yes. You can use your gift card until the balance gets to zero.
Gift cards will be emailed to you. You can print it out or forward it with a personal note. To use the gift card, enter the gift card code, provided in the email, during the checkout process.
As soon as you place your order you'll receive an email with a link to check your tracking and order status.
Simply add the items that you would like to purchase to your cart and proceed to checkout. Unfortunately, we can’t take phone or email orders at this time.
Unfortunately, we are not able to offer gift receipts or gift wrapping for your order at this time. We're working on it!
When a coupon code is available, the section to enter a code will be available on the checkout page.
Once fully charged, your MOON UltraLight will last 2-3 days with intermittent usage. If your UltraLight is being used continuously or in Video Mode, it will last 2-3 hours.
Really bright at 400 Lumens,
Yes, MOON can be adjusted from 2700K Tungsten color tone (warm) to 5000K Daylight color tone (cool)
MOON UltraLight is able to fit devices 6mm - 10mm thick, which includes most smartphones (including cases), tablets, and laptops. The clip can also be adjusted to fit thinner or thicker devices.
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