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MOON UltraLight Support

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MOON FAQs

How do I clean my MOON?

You can easily clean your MOON using a soft microfiber cloth to wipe the device down. 

Is MOON waterproof?

No, MOON is not waterproof. Please avoid getting your MOON wet, because all the rice in the world won’t bring it back!

What is the MOON color temperature range?

2700K Tungsten color tone (warm) to 5000K Daylight color tone (cool)

Watch How to Video

How bright does MOON get?

Really bright at 500 Lumens,

What types of devices is MOON compatible with?

MOON UltraLight is able to fit devices 6mm - 10mm thick, which includes most smartphones (including cases), tablets, and laptops. The clip can also be adjusted to fit thinner or thicker devices.

Watch How to Video

How big is MOON?
  • The MOON UltraLight is about the size of a cherry. 
  • Height: 1.38 inches (35mm)
  • Width: 0.98 inches (25mm)
  • Depth: 0.94 inch (24mm)
  • Weight: 2.11 ounces (6 grams)

How long does it take to fully charge a MOON?

MOON is fast-charge capable, and can charge up to 60% in 30 minutes. 

How long will my MOON last on a full charge?

Once fully charged, your MOON UltraLight will last 2-3 days with intermittent usage. If your UltraLight is being used continuously or in Video Mode, it will last 2-3 hours. 

Why won’t my MOON UltraLight turn on?

When you get your MOON UltraLight, it will be set to “Sleep” mode by default. To activate your MOON, you’ll first need to charge it using the included charging cord. This will “wake” your MOON up so it’s ready to use. 

How do I charge my MOON?

Your MOON UltraLight has a built-in rechargeable lithium-ion battery and comes with a micro-USB charging cord. Simply insert the micro-USB male cord into the female outlet on the bottom of your MOON and plug it into a power source. 

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How do I turn my MOON UltraLight on/off?

Once your MOON is fully charged and you’ve taken it off “Sleep Mode” (see question 1), it’s time to fire up your MOON UltraLight.


To turn it ON, clip your light on your device. Lay two fingers on either side of the silver clip on the back of your MOON and press for 1.5 seconds.


*PRO TIP: Try pressing your fingers fully down on the plastic portion with as much skin contact as possible.


To turn your light OFF, just do the same thing. Press and hold the back of your MOON with your fingers for 1.5 seconds.

Watch How to Video

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